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These Terms of Service (hereinafter referred to as the "Terms") constitute a legally binding agreement between you (hereinafter referred to as "User," "you," or "your") and TurboHost LLC, a limited liability company organized under the laws of the State of Wyoming (hereinafter referred to as "TurboHost," "we," "us," or "our") governing your use of our high-performance game hosting services, including but not limited to virtual private server ("VPS") hosting, Discord bot hosting, and Pterodactyl panel game hosting (collectively, the "Services").
TurboHost LLC was organized on March 19, 2025 in the State of Wyoming with assigned filing number 2025-001637939. Our principal place of business is located at 30 N Gould St Ste R, Sheridan, Wyoming 82801.
BY ACCESSING, REGISTERING FOR, OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM ACCESSING OR USING OUR SERVICES AND MUST IMMEDIATELY DISCONTINUE SUCH ACCESS OR USE.
THESE TERMS CONTAIN PROVISIONS THAT GOVERN HOW CLAIMS BETWEEN YOU AND TURBOHOST ARE RESOLVED (SEE SECTION 12 "DISPUTE RESOLUTION" BELOW), INCLUDING AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST TURBOHOST TO BINDING ARBITRATION, AND FURTHER PROVIDES THAT YOU WAIVE THE RIGHT TO PARTICIPATE IN CLASS ACTIONS.
1.1 Minimum Age Requirement. You must be at least thirteen (13) years of age to use our Services. If you are at least thirteen (13) years of age but under eighteen (18) years of age (or the age of legal majority in your jurisdiction, whichever is greater), you represent and warrant that you have obtained the consent of your parent or legal guardian to use our Services and to be bound by these Terms.
1.2 Account Security Responsibility. You are solely and entirely responsible for maintaining the confidentiality of your account credentials, including but not limited to your username, password, access tokens, API keys, and any other authentication methods associated with your account. You accept full responsibility for all activities occurring under your account, whether or not such activities are authorized by you.
1.3 Security Breach Notification. You must notify TurboHost immediately by contacting security@turbohost.gg upon becoming aware of any breach of security or unauthorized use of your account. TurboHost shall not be liable for any losses, damages, costs, expenses, or other liabilities you may incur as a result of unauthorized access to your account if you have failed to comply with the security obligations set forth herein.
1.4 Prohibition Against Account Sharing. You expressly agree that you will not share, loan, transfer, sell, lease, or otherwise permit any third party to access your account credentials or account. Each account must correspond to a single individual or legal entity. Multiple users sharing a single account is expressly prohibited and shall constitute a material breach of these Terms.
1.5 Account Information Accuracy. You represent and warrant that all information provided during account registration and throughout the duration of your use of our Services is accurate, current, and complete. You agree to promptly update your account information in the event of any change to ensure its continued accuracy.
2.1 Uptime Guarantee. TurboHost guarantees 99.9% monthly uptime for its Services, excluding Scheduled Maintenance (as defined below). For each one-tenth of one percent (0.1%) that the actual uptime of our Services falls below 99.9% in any calendar month, TurboHost shall credit your account with an amount equal to five percent (5%) of your monthly subscription fee for the affected service, up to a maximum of one hundred percent (100%) of your monthly subscription fee for such month.
2.2 Scheduled Maintenance. "Scheduled Maintenance" refers to any maintenance performed during TurboHost's maintenance windows or for which TurboHost provides at least forty-eight (48) hours' advance notice through the client portal and via email to the address associated with your account. TurboHost will notify customers of scheduled maintenance windows at least 48 hours in advance via email and client portal announcements. TurboHost reserves the right to conduct emergency maintenance without prior notice when necessary to preserve the security, stability, or operational integrity of our Services. Such emergency maintenance shall not be considered downtime for purposes of calculating uptime percentages.
2.3 Uptime Calculation Methodology. For purposes of calculating uptime percentage, the following formula shall apply:
Uptime Percentage = ((Total Minutes in Month) - (Downtime Minutes)) / (Total Minutes in Month) × 100
Where "Downtime Minutes" excludes minutes of downtime attributable to:
2.4 Service Credit Procedure. To receive service credits as described in Section 2.1, you must submit a written request to billing@turbohost.gg within seven (7) calendar days following the end of the calendar month in which the downtime occurred. Your request must include:
Service credits will be applied to future billing cycles and have no cash value, cannot be refunded, transferred, assigned, or converted to any other form of compensation. In the event your subscription is terminated prior to the application of any earned service credit, such credit shall be forfeited.
2.5 Exclusive Remedy. The issuance of service credits as set forth in this Section 2 constitutes your sole and exclusive remedy, and TurboHost's sole and exclusive liability, for any failure to meet the uptime guarantee set forth herein.
3.1 Money-Back Guarantee. All new plans include a seven (7) day money-back guarantee. To qualify for a refund under this guarantee, you must submit a refund request through our client portal or by contacting billing@turbohost.gg within seven (7) calendar days of your initial purchase. The money-back guarantee applies only to first-time purchases of each distinct service type and does not apply to renewals, upgrades, or additional services added to an existing account.
3.2 Non-Refundable Items. Notwithstanding Section 3.1, the following items are expressly non-refundable once deployed, activated, or otherwise provisioned:
3.3 No Prorated Refunds. TurboHost does not provide prorated refunds for service downgrades, cancellations, or terminations occurring after the money-back guarantee period has expired. Your service will remain active until the end of your current billing cycle, at which point it will either renew at the then-current rate or terminate in accordance with your account settings.
3.4 Payment Obligations. All payments are due on the anniversary date of your subscription and must be made in United States Dollars (USD). TurboHost accepts payment via Stripe, credit card, bank card, PayPal, and select cryptocurrencies. You agree to maintain valid payment information in your account at all times. TurboHost reserves the right, in its sole discretion, to suspend Services for accounts with outstanding balances exceeding three (3) calendar days from the due date. Services not paid by the due date will be suspended until payment is received. No additional late fees will be charged, but services remain billable during suspension periods.
3.5 Renewal Notices. TurboHost will send renewal notices to the email address associated with your account approximately seven (7) days before the automatic renewal of your subscription. It is your responsibility to ensure that your email contact information is current. Failure to receive a renewal notice does not relieve you of your obligation to pay for Services or cancel unwanted renewals.
3.6 Price Changes. TurboHost reserves the right to modify its prices at any time. For existing subscriptions, price changes will take effect upon the next renewal date. TurboHost will provide at least thirty (30) days' notice of any price increase affecting your subscription.
3.7 Taxes. All fees are exclusive of any applicable federal, state, local, or foreign taxes, levies, duties, or similar governmental assessments of any nature, including value-added, sales, use, or withholding taxes (collectively, "Taxes"). You are responsible for paying all Taxes associated with your purchases, excluding taxes based on TurboHost's net income. If TurboHost has a legal obligation to pay or collect Taxes for which you are responsible, the appropriate amount will be invoiced to and paid by you, unless you provide TurboHost with a valid tax exemption certificate.
3.8 Chargebacks and Payment Disputes. Chargebacks or payment disputes initiated without first attempting to resolve issues through our support channels at support@turbohost.gg will be deemed a material breach of these Terms and will result in immediate account termination without prior notice. Additionally, you agree to reimburse TurboHost for any chargeback fees or other costs incurred as a result of your payment dispute. TurboHost reserves the right to report users who initiate fraudulent chargebacks to credit reporting agencies and to pursue legal action as appropriate.
4.1 Prohibited Content and Activities. You expressly agree not to use our Services to host, distribute, link to, enable, facilitate, or otherwise make available any content or engage in any activity that:
4.2 Server Resource Usage. You expressly agree to:
4.3 Monitoring and Enforcement. TurboHost reserves the right, but not the obligation, to:
4.4 Compliance Determination. TurboHost shall have sole and absolute discretion to determine whether any content or activity violates this Acceptable Use Policy. You agree that TurboHost's determination is final and not subject to dispute or appeal.
5.1 Ownership of User Content. You retain all ownership rights to content you upload, create, store, transmit, or display through our Services ("User Content"). Nothing in these Terms shall be construed as granting TurboHost any ownership rights in your User Content.
5.2 User Representations and Warranties. By uploading, creating, storing, transmitting, or displaying User Content through our Services, you represent and warrant that:
5.3 License to Host User Content. You hereby grant to TurboHost a non-exclusive, worldwide, royalty-free, fully-paid, sublicensable (through multiple tiers), and transferable license to host, store, transfer, display, perform, reproduce, and otherwise use User Content solely for the purpose of providing the Services to you. This license shall terminate upon the deletion of the User Content from our Services or the termination or expiration of your account, except to the extent retention of any User Content is required by law, regulation, or TurboHost's standard backup procedures.
5.4 Discord Bot Developers. If you are a Discord bot developer utilizing our Services, you grant TurboHost a non-exclusive, worldwide, royalty-free license to display bot metrics (including but not limited to server count, user count, uptime statistics, and performance metrics) in our marketing materials, promotional content, and case studies. This use shall be subject to Discord Developer Terms of Service. You may opt out of this license by submitting a written request to marketing@turbohost.gg.
5.5 No Obligation to Pre-Screen. TurboHost does not pre-screen User Content and assumes no obligation to monitor User Content for any purpose. However, TurboHost reserves the right, in its sole discretion, to monitor, remove, or disable access to any User Content that TurboHost determines, in its sole judgment, to violate these Terms or applicable law.
5.6 Backup Responsibility. While TurboHost implements reasonable backup procedures, you acknowledge and agree that you are solely responsible for creating and maintaining backups of your User Content. TurboHost shall not be liable for any loss of or damage to User Content, regardless of the cause.
6.1 DMCA Compliance. TurboHost respects intellectual property rights and complies with the Digital Millennium Copyright Act of 1998 (the "DMCA"). If you believe that your copyrighted work has been copied, reproduced, or distributed in a way that constitutes copyright infringement, please submit a notification pursuant to the DMCA to legal@turbohost.gg containing the following information:
6.2 DMCA Response Procedure. Upon receipt of a valid DMCA notification as described in Section 6.1, TurboHost will:
6.3 Counter-Notification. If you believe that your content was removed as a result of mistake or misidentification, you may submit a counter-notification to legal@turbohost.gg containing:
6.4 Restoration of Content. If TurboHost receives a valid counter-notification, it may, in its sole discretion, restore the removed content no less than ten (10) business days and no more than fourteen (14) business days after receipt of the counter-notification, unless TurboHost first receives notice from the original complainant that they have filed an action seeking a court order to restrain the alleged infringer from engaging in infringing activity related to the removed content.
7.1 Security Measures. TurboHost implements commercially reasonable security measures and safeguards designed to protect our infrastructure and the Services from unauthorized access, use, alteration, or attack. These measures include, but are not limited to, firewalls, intrusion detection systems, network monitoring, and regular security assessments.
7.2 DDoS Mitigation. In the event of a Distributed Denial of Service ("DDoS") attack or other security threat targeting the Services, TurboHost reserves the right, in its sole discretion, to:
7.3 Security Limitations. You expressly acknowledge and agree that:
7.4 User Security Responsibilities. You agree to implement reasonable security measures for your own servers, applications, and account, including, but not limited to:
7.5 No Security Warranty. NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, TURBOHOST DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. YOU ACKNOWLEDGE THAT THERE ARE INHERENT RISKS IN INTERNET CONNECTIVITY THAT COULD RESULT IN THE LOSS OF YOUR PRIVACY, USER CONTENT, AND PROPERTY.
8.1 Termination by TurboHost. TurboHost reserves the right to suspend, limit, or terminate your access to the Services, in whole or in part, immediately and without prior notice, for any reason whatsoever, including, but not limited to:
8.2 Post-Termination Access and Data Retention.
8.3 Termination by User. You may terminate your subscription at any time through the client portal or by submitting a written request to billing@turbohost.gg. Termination by you will be effective at the end of your current billing cycle unless otherwise specified. Early termination will not entitle you to any refund except as expressly provided in Section 3.1.
8.4 Survival. The following sections of these Terms shall survive any termination or expiration of these Terms: Sections 3 (Payment Terms and Refunds) to the extent of outstanding payment obligations, 5.3 (License to Host User Content) to the extent necessary for TurboHost to wind down the provision of Services, 5.6 (Backup Responsibility), 8.2 (Post-Termination Access and Data Retention), 9 (Limitation of Liability), 10 (Disclaimer of Warranties), 12 (Dispute Resolution), and 13 (General Provisions).
9.1 Exclusion of Indirect Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TURBOHOST, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, AFFILIATES, VENDORS, SERVICE PROVIDERS, LICENSORS, OR SUPPLIERS (COLLECTIVELY, THE "TURBOHOST PARTIES") BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST BUSINESS OPPORTUNITIES, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, SYSTEM FAILURE, COST OF SUBSTITUTE SERVICES, OR ANY OTHER DAMAGES OR LOSSES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE USE OF OR INABILITY TO USE THE SERVICES, OR ANY COMMUNICATIONS, INTERACTIONS, OR MEETINGS WITH OTHER USERS OF THE SERVICES OR PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANY TURBOHOST PARTY HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
9.2 Cap on Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE TURBOHOST PARTIES ARISING OUT OF OR RELATED TO THESE TERMS, THE USE OF OR INABILITY TO USE THE SERVICES, OR ANY SERVICES PURCHASED OR OBTAINED FROM TURBOHOST EXCEED THE TOTAL AMOUNT PAID BY YOU TO TURBOHOST FOR THE SERVICES AT ISSUE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
9.3 Exclusions. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some or all of the exclusions and limitations in this section may not apply to you. However, in such a case, the exclusions and limitations set forth in this Section 9 shall be applied to the greatest extent permissible under applicable law. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
9.4 Basis of the Bargain. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN TURBOHOST AND YOU. TURBOHOST WOULD NOT BE ABLE TO PROVIDE THE SERVICES ON AN ECONOMICALLY FEASIBLE BASIS WITHOUT SUCH LIMITATIONS.
9.5 User Content and Third-Party Services. TURBOHOST SPECIFICALLY DISCLAIMS ALL LIABILITY FOR:
10.1 "AS IS" and "AS AVAILABLE" Basis. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TURBOHOST EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE.
10.2 No Warranty of Service Performance. WITHOUT LIMITING THE FOREGOING, TURBOHOST MAKES NO WARRANTY OF ANY KIND THAT:
10.3 No Advice or Information Warranty. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM TURBOHOST OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
10.4 Third-Party Services and User Content. TURBOHOST SPECIFICALLY DISCLAIMS ALL WARRANTIES RELATING TO:
10.5 Jurisdictional Limitations. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU. HOWEVER, IN SUCH A CASE, THE EXCLUSIONS AND LIMITATIONS SET FORTH IN THIS SECTION 10 SHALL BE APPLIED TO THE GREATEST EXTENT ENFORCEABLE UNDER APPLICABLE LAW.
11.1 Modification Rights. TurboHost reserves the right, in its sole discretion, to modify, alter, or otherwise update these Terms at any time. If we make material changes to these Terms, we will notify you via email to the address associated with your account and/or by posting a conspicuous notice on our website at least thirty (30) days before the changes take effect, unless a shorter notice period is required by law or is necessary to address an urgent legal or security concern.
11.2 Continued Use Constitutes Acceptance. Your continued use of the Services after the effective date of the revised Terms constitutes your express acceptance of and agreement to be bound by the modified Terms.
11.3 Rejection of Modified Terms. If you do not agree to the modified Terms, you must stop using the Services before the changes take effect. If you continue using the Services after the effective date of the modifications, you will be bound by the modified Terms.
11.4 Version Control and Archiving. All versions of these Terms are archived and accessible at turbohost.gg/legal/archive. Each version is clearly marked with its effective date. You may download and retain a copy of these Terms for your records at any time.
11.5 Material Changes. For purposes of this Section, "material changes" include, but are not limited to: (a) changes to the dispute resolution procedures; (b) changes to the scope of the Services provided; (c) changes to payment terms or fee structures; (d) changes to data handling practices; and (e) changes that reduce your rights or increase your obligations under these Terms.
11.6 Indemnification. You agree to indemnify, defend, and hold harmless TurboHost LLC, its officers, directors, employees, contractors, affiliates, and licensors from and against any and all claims, damages, liabilities, costs, losses, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use or misuse of the Services; (b) your User Content; (c) any violation by you of these Terms; (d) your violation of any applicable law, regulation, or third-party right. This obligation shall survive termination of your use of the Services.
12.1 PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
12.2 Informal Dispute Resolution. Prior to filing any claim against TurboHost, you agree to attempt to resolve the dispute informally by contacting TurboHost at legal@turbohost.gg with the subject line "Dispute Resolution Request." TurboHost will attempt to resolve the dispute informally by contacting you via email. If the dispute is not resolved within thirty (30) days from the date of your initial notification, either party may proceed with formal dispute resolution as set forth below.
12.3 Agreement to Arbitrate. You and TurboHost agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof or the use of the Services (collectively, "Disputes") will be settled by binding arbitration, except as specifically set forth below. This agreement to arbitrate is intended to be broadly interpreted and includes:
12.4 Arbitration Procedures. The arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the AAA's Consumer Arbitration Rules (the "AAA Rules") then in effect, except as modified by this Section 12. The AAA Rules are available at www.adr.org or by calling the AAA at 1-800-778-7879. A party who wishes to start arbitration must submit a written Demand for Arbitration to the AAA and give notice to the other party as specified in the AAA Rules.
12.5 Arbitration Costs. Payment of all filing, administration, and arbitrator fees will be governed by the AAA Rules. TurboHost will reimburse those fees for claims where the amount in dispute is less than $10,000, unless the arbitrator determines the claims are frivolous or brought for an improper purpose. TurboHost will not seek attorneys' fees and costs in arbitration unless the arbitrator determines the claims are frivolous or brought for an improper purpose.
12.6 Exceptions to Agreement to Arbitrate. Notwithstanding the parties' agreement to resolve all disputes through arbitration, either party may:
12.7 Class Action Waiver. YOU AND TURBOHOST AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and TurboHost agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding. If a court decides that applicable law precludes enforcement of any of this paragraph's limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court.
12.8 Opt-Out Procedure. If you do not wish to be bound by the arbitration and class action waiver provisions in this Section 12, you must notify TurboHost in writing within thirty (30) days of the date that you first accept these Terms by emailing legal@turbohost.gg with the subject line "Arbitration Opt-Out" and including in the body of the email (a) your name, (b) your address, and (c) a clear statement that you do not wish to resolve disputes with TurboHost through arbitration. If you opt out of these arbitration provisions, TurboHost also will not be bound by them.
12.9 Changes to Dispute Resolution Provisions. Notwithstanding Section 11, if TurboHost makes any future changes to this dispute resolution section (other than a change to the address at which TurboHost will receive notices), you may reject any such change by sending us written notice within thirty (30) days of the change to legal@turbohost.gg with the subject line "Dispute Resolution Provision Rejection." By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this Section 12 as of the date you first accepted these Terms.
12.10 Severability. If any provision of this Section 12 is held to be unenforceable, that provision shall be severed from these Terms, and the remainder of Section 12 shall be given full force and effect. However, if the Class Action Waiver in Section 12.7 is found to be unenforceable, the entire arbitration agreement in Section 12 shall be null and void, and the Dispute shall proceed in court.
13.1 Governing Law. These Terms and any dispute arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without giving effect to any choice or conflict of law provision or rule that would cause the application of the laws of any jurisdiction other than Wyoming. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
13.2 Entire Agreement. These Terms, together with any additional terms, policies, or guidelines referenced herein and incorporated by reference, constitute the entire agreement between you and TurboHost regarding the Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter herein. No modification, amendment, or waiver of any provision of these Terms will be effective unless in writing and signed by the party against whom the modification, amendment, or waiver is to be asserted.
13.3 Severability. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary so that the remaining provisions of the Terms will continue in full force and effect, unless such elimination or limitation would frustrate the parties' essential objectives as expressed in these Terms.
13.4 No Waiver. No failure or delay by TurboHost in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, power, or privilege. No waiver by TurboHost of any provision of these Terms shall be effective unless explicitly set forth in writing and signed by TurboHost. No waiver by TurboHost shall be construed as a waiver of any preceding or succeeding breach of the same or any other provision.
13.5 Assignment. TurboHost may assign, transfer, delegate, or subcontract these Terms or any rights or obligations hereunder, in whole or in part, without your prior consent or notice to you. TurboHost may assign its rights and obligations under these Terms in connection with a merger, acquisition, sale of assets or equity, or similar transaction, or in the event of bankruptcy. You may not assign, transfer, delegate, or subcontract any of your rights or obligations under these Terms, in whole or in part, without TurboHost's prior written consent, and any attempted assignment, transfer, delegation, or subcontract without such consent shall be void and of no effect.
13.6 Notices.
a) To You. TurboHost may provide notices to you regarding the Services or these Terms via email to the email address associated with your account, through the client portal, or by posting on our website. Notices provided by email will be deemed received twenty-four (24) hours after sending unless TurboHost receives notice that the email was not delivered. Notices provided through the client portal or posted on our website will be deemed received upon posting. You agree that any notices provided electronically satisfy any legal requirement that such communications be in writing.
b) To TurboHost. Except as otherwise specified in these Terms, all notices to TurboHost must be in writing and sent by email to legal@turbohost.gg or by certified mail, return receipt requested, to TurboHost LLC, 30 N Gould St Ste R, Sheridan, Wyoming 82801. Notices to TurboHost will be deemed received when actually received by TurboHost.
13.7 Force Majeure. TurboHost shall not be liable or responsible to you, nor be deemed to have defaulted under or breached these Terms, for any failure or delay in performance of its obligations under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond TurboHost's reasonable control, including, without limitation:
13.8 Relationship of the Parties. Nothing in these Terms is intended to or shall operate to create a partnership, joint venture, agency, or employment relationship between you and TurboHost. Both parties are independent contractors with respect to the other, and neither party has the authority to bind the other party in any way.
13.9 Third-Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any person or entity other than you and TurboHost, except as expressly stated herein.
13.10 Interpretation. The headings in these Terms are for convenience only and shall not affect their interpretation. Words imparting the singular shall include the plural and vice versa. References to "including" or "includes" shall be deemed to be followed by the words "without limitation."
13.11 Export Control. You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce, and trade and economic sanctions maintained by the Treasury Department's Office of Foreign Assets Control. You represent and warrant that you are not located in, under the control of, or a national or resident of any embargoed country or restricted territory.
13.12 Geographic Scope and International Use.
13.12.1 Company Base of Operations. TurboHost LLC is based in the United States of America and is subject to US laws and regulations.
13.12.2 International Service Availability. TurboHost offers Services globally, including server locations in various regions such as the European Union, subject to availability. The specific geographic location of your server may be selected during the ordering process, based on available options.
13.12.3 Local Law Compliance. While TurboHost makes its Services available internationally, you acknowledge and agree that:
13.12.4 Regional Service Variations. TurboHost reserves the right to limit, restrict, or prohibit Services with respect to certain geographic areas due to applicable export restrictions, sanctions programs, or other legal, regulatory, or business considerations.
13.12.5 Regional Data Processing. Where TurboHost provides servers in specific geographic regions (such as the European Union), data processing will occur in those regions as specified in your service agreement, subject to applicable law enforcement requests, legal requirements, and the provisions of these Terms.
TurboHost LLC was organized on March 19, 2025, in the State of Wyoming with assigned filing number 2025-001637939.
30 N Gould St Ste R
Sheridan, Wyoming 82801
Email: legal@turbohost.gg
Phone: + 1 307 3339048
Effective Date: May 11, 2025
Version: 1.0
At TURBOHOST LLC ("TURBOHOST", "we", "our", or "us"), your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, including visiting our website at https://turbohost.gg or purchasing and managing any of our game server hosting products.
We are committed to handling your data with transparency and care, and we take privacy seriously—whether you're hosting a Minecraft world, running a Rust server, or just exploring your next project.
By using our services, you agree to the terms of this Privacy Policy.
We collect the following categories of data to provide you with secure and reliable hosting experiences:
Your information helps us deliver a seamless, safe, and optimized experience. We use it to:
We do not sell personal data. TurboHost does not respond to Do Not Track signals. California users may request to access, delete, or correct their personal data by contacting legal@turbohost.gg.
We do not sell your personal data. We only share information as necessary to operate our services and comply with legal duties:
We may share limited data with trusted partners who help us operate our business:
These providers are contractually bound to keep your data secure and only use it for the intended purpose.
We may disclose personal data if required by law, subpoena, court order, or legal process, including to meet national security or law enforcement requirements.
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
We implement industry-standard measures to protect your personal data, including:
In case of a data breach, we will notify affected users in accordance with applicable data protection laws.
Note: While we implement strong security measures, no system is immune to all attacks. See Section 9 for more on limitations of liability.
We retain personal data only as long as needed for the purposes outlined above or to meet legal, tax, or regulatory requirements. Specific retention durations include:
Users may request earlier deletion of certain personal data (see Section 7).
Depending on your location, you may have specific rights under privacy laws such as the GDPR (EU/EEA users) and the CCPA/CPRA (California users). These rights include:
To exercise any of these rights, email us at privacy@turbohost.gg. We will respond within 30 days as required by law.
We do not currently use tracking cookies or analytics tools on our website or client dashboards. If this changes in the future, we will update this policy and present an opt-in consent mechanism.
As a U.S.-based company serving a global user base, your information may be transferred to and processed in countries outside of your own, including the United States. In such cases, we ensure appropriate safeguards are in place, including:
We do not guarantee complete mitigation of all DDoS attacks or infrastructure threats, and no compensation is due unless otherwise stated in our SLA.
Our services are intended for users aged 13 and older. We do not knowingly collect or process data from children under the age of 13. If we become aware of such data, we will delete it immediately. Parents or guardians may contact us at privacy@turbohost.gg with any concerns.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We will:
We recommend reviewing this page periodically.
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please reach out:
TURBOHOST LLC
30 N Gould St Ste R
Sheridan, WY 82801
📧 privacy@turbohost.gg
All communications and documentation regarding the Services, including these Terms, shall be in English. Any translation is provided for convenience only, and the English version shall prevail.
Effective Date: May 11, 2025